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Payments, Pricing, and Refunds
Payments, Pricing, and Refunds
Everything you need to know about session payments.
18 articles in this collection
Written by
Team Vygo
and
Sharna McIntosh
Paying for a Session
How Do I Edit or Add a Payment Method?
Learn how to keep your payment methods up to date.
Written by
Team Vygo
Updated over a week ago
What Are Session Credits?
Learn more about your account session credits
Written by
Team Vygo
Updated over a week ago
How Do Session Credits Work?
Learn how to use your session credits.
Written by
Team Vygo
Updated over a week ago
How Can I Get More Session Credits?
Have you finished your session credits and require more?
Written by
Team Vygo
Updated over a week ago
My Session Charge Could Not Be Processed; What Should I Do?
Learn what to do if your session payment fails.
Written by
Team Vygo
Updated over a week ago
My Linked Bank Card Was Lost or Stolen; What Do I Do?
Learn what to do if your bank card is lost or stolen.
Written by
Team Vygo
Updated over a week ago
Receiving Payment for a session
How Does a Mentor Get Paid?
Understand when and how you get paid after your session.
Written by
Team Vygo
Updated over a week ago
When Will I Get Paid for My Mentoring Session?
Learn how Vygo payments work.
Written by
Team Vygo
Updated over a week ago
Refunds
Do I Get a Full Refund if I Cancel My Session?
Understand how sessions work in the Vygo app.
Written by
Team Vygo
Updated over a week ago
Pricing and Fees
How Do Payments Work?
Everything you need to know about Vygo payments.
Written by
Team Vygo
Updated over a week ago
What Payment Methods Does Vygo Accept?
Find out what payment methods Vygo accepts.
Written by
Team Vygo
Updated over a week ago
How do I determine my hourly fee?
View Vygo's suggested pricing guide.
Written by
Sharna McIntosh
Updated over a week ago
How Does a Mentor Change Their Hourly Session Fee?
Learn how to update your hourly session fee.
Written by
Team Vygo
Updated over a week ago
How Is the Hourly Fee Determined for a Session?
Understand what hourly session fee you should choose
Written by
Team Vygo
Updated over a week ago
What Do I Do if My Mentor Asks for Money?
Understand what your rights are when it comes to cash payments.
Written by
Team Vygo
Updated over a week ago
Taxes and Government Payments
How Do Vygo Session Payments and Tax Work?
Learn how Vygo session payments and tax work.
Written by
Team Vygo
Updated over a week ago
Can I Get a Payment Summary?
Learn where your earnings are located in the Vyo app.
Written by
Team Vygo
Updated over a week ago
Does the Mentoring Income Affect My Centrelink Payment or Visa Status?
Written by
Team Vygo
Updated over a week ago