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Payments, Pricing, and Refunds

Payments, Pricing, and Refunds

Everything you need to know about session payments.

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16 articles in this collection
Written by Team Vygo and Sharna McIntosh
Paying for a Session

How Do Session Credits Work?

Learn how to use your session credits.
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Written by Team Vygo
Updated this week

My Linked Bank Card Was Lost or Stolen; What Do I Do?

Learn what to do if your bank card is lost or stolen.
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Written by Team Vygo
Updated this week

How Do I Edit or Add a Payment Method?

Learn how to keep your payment methods up to date.
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Written by Team Vygo
Updated this week

What Are Session Credits?

Learn more about your account session credits
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Written by Team Vygo
Updated this week
Receiving Payment for a session

When Will I Get Paid for My Mentoring Session?

Learn how Vygo payments work.
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Written by Team Vygo
Updated this week

How Does a Mentor Get Paid?

Understand when and how you get paid after your session.
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Written by Team Vygo
Updated this week
Refunds

Do I Get a Full Refund if I Cancel My Session?

Understand how sessions work in the Vygo app.
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Written by Team Vygo
Updated this week
Pricing and Fees

What Do I Do if My Mentor Asks for Money?

Understand what your rights are when it comes to cash payments.
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Written by Team Vygo
Updated this week

How Does a Mentor Change Their Hourly Session Fee?

Learn how to update your hourly session fee.
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Written by Team Vygo
Updated this week

How Is the Hourly Fee Determined for a Session?

Understand what hourly session fee you should choose
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Written by Team Vygo
Updated this week

What Payment Methods Does Vygo Accept?

Find out what payment methods Vygo accepts.
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Written by Team Vygo
Updated this week

How do I change my hourly session fee?

Change your current hourly fee to reflect your experience.
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Written by Sharna McIntosh
Updated over a week ago

How do I determine my hourly fee?

View Vygo's suggested pricing guide.
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Written by Sharna McIntosh
Updated over a week ago
Taxes and Government Payments

Can I Get a Payment Summary?

Learn where your earnings are located in the Vyo app.
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Written by Team Vygo
Updated this week

Does the Mentoring Income Affect My Centrelink Payment or Visa Status?

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Written by Team Vygo
Updated this week

How Do Vygo Session Payments and Tax Work?

Learn how Vygo session payments and tax work.
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Written by Team Vygo
Updated this week