Your Account

How Do I Change My Institution?

Learn about the Vygo platform and different institutions.

Written by Team Vygo
Updated over a week ago

How Do I Edit My Email Address?

Editing or changing email address.

Written by Team Vygo
Updated over a week ago

How Do I Access and Edit My Profile Information?

Learn how to update your account information

Written by Team Vygo
Updated over a week ago

What Is the Availability Status?

Learn how to effectively use the Vygo profile availability statuses.

Written by Team Vygo
Updated over a week ago

How Do You Change Your Profile Availability Status?

Learn how to keep your mentees updated with your availability status

Written by Team Vygo
Updated over a week ago

How Do I Make a Standout Mentor Profile?

How to create the best mentor profile.

Written by Team Vygo
Updated over a week ago

Can Vygo Deactivate or Suspend My Account?

Understand when your Vygo account can be suspended or deactivated.

Written by Team Vygo
Updated over a week ago

How Do I Close or Delete My Vygo Account?

A step by step guide on closing your Vygo account.

Written by Team Vygo
Updated over a week ago

Why Didn't I Get My Mobile Push Notification?

Troubleshooting your mobile push notifications.

Written by Team Vygo
Updated over a week ago

Why Didn't I Get My Email Notification?

Troubleshooting email notifications.

Written by Team Vygo
Updated over a week ago

How Do I Manage My Notification Settings?

Don't miss any important Vygo notifications.

Written by Team Vygo
Updated over a week ago

How Do I Verify My Mobile Number?

Troubleshooting the mobile verification process.

Written by Team Vygo
Updated over a week ago

How Do I Verify My Email Address?

Troubleshooting the email verification registration process.

Written by Team Vygo
Updated over a week ago

Can I Edit a Review that I Wrote?

Learn how to edit a review that you wrote

Written by Team Vygo
Updated this week

How do I Receive a Five-Star Rating?

Some helpful tips on how to receive a five-star rating

Written by Team Vygo
Updated this week

What are Session Reviews?

Find out about Session Reviews and how they impact your account

Written by Team Vygo
Updated this week

How do I Complete a Session Rating?

A step by step guide on completing a Session Rating

Written by Team Vygo
Updated this week

What are the Session Ratings?

Find out about Session Ratings and how they impact your account

Written by Team Vygo
Updated this week

Can I Edit A Review That I Wrote?

Have you written a review that needs changing?

Written by Team Vygo
Updated over a week ago

What Are Session Reviews?

Learn more about session reviews

Written by Team Vygo
Updated over a week ago

What Are Session Ratings?

Learn more about Vygo's five star session ratings

Written by Team Vygo
Updated over a week ago

How Do I Complete A Session Rating?

Step by step process to complete a session rating

Written by Team Vygo
Updated over a week ago

How Do I Reset or Change My Password?

Keep your Vygo account safe and secure.

Written by Team Vygo
Updated over a week ago

What criteria are needed to make a strong password?

Understand how to make a strong, Vygo accepted password.

Written by Sharna McIntosh
Updated over a week ago