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Your Account
How to update, edit or delete your account.
22 articles in this collection
Written by
Team Vygo
Editing or Changing Details
What Is the Availability Status?
Learn how to effectively use the Vygo profile availability statuses.
Written by
Team Vygo
Updated over a week ago
How Do You Change Your Profile Availability Status?
Learn how to keep fellow Vygo users up to date with your availability
Written by
Team Vygo
Updated over a week ago
How Do I Access and Edit My Profile Information?
Learn how to update your account information
Written by
Team Vygo
Updated over a week ago
How Do I Edit My Email Address?
Editing or changing email address.
Written by
Team Vygo
Updated over a week ago
How Do I Change My Institution?
Learn about the Vygo platform and different institutions.
Written by
Team Vygo
Updated over a week ago
Mentor Profile
How Do I Make a Standout Mentor Profile?
How to create the best mentor profile.
Written by
Team Vygo
Updated over a week ago
Deactivating or Deleting your Account
How Do I Close or Delete My Vygo Account?
A step by step guide on closing your Vygo account.
Written by
Team Vygo
Updated over a week ago
Can Vygo Deactivate or Suspend My Account?
Understand when your Vygo account can be suspended or deactivated.
Written by
Team Vygo
Updated over a week ago
Notifications
What is the Notification Bell?
Learn how to operate your notification center.
Written by
Team Vygo
Updated over a week ago
How Do I Manage My Notification Settings?
Don't miss any important Vygo notifications.
Written by
Team Vygo
Updated over a week ago
Why Didn't I Get My Mobile Push Notification?
Troubleshooting your mobile push notifications.
Written by
Team Vygo
Updated over a week ago
Why Didn't I Get My Email Notification?
Troubleshooting email notifications.
Written by
Team Vygo
Updated over a week ago
Verification
How Do I Verify My Email Address?
Troubleshooting the email verification registration process.
Written by
Team Vygo
Updated over a week ago
How Do I Verify My Mobile Number?
Troubleshooting the mobile verification process.
Written by
Team Vygo
Updated over a week ago
Reviews and Ratings
What Are Session Ratings?
Learn more about Vygo's five star session ratings
Written by
Team Vygo
Updated over a week ago
How Do I Complete a Session Rating?
A step by step guide on completing a Session Rating
Written by
Team Vygo
Updated over a week ago
How do I Receive a Five-Star Rating?
Some helpful tips on how to receive a five-star rating
Written by
Team Vygo
Updated over a week ago
What are Session Reviews?
Find out about Session Reviews and how they impact your account
Written by
Team Vygo
Updated over a week ago
Can I Edit A Review That I Wrote?
Have you written a review that needs changing?
Written by
Team Vygo
Updated over a week ago
Account Security
How Do I Reset or Change My Password?
Keep your Vygo account safe and secure.
Written by
Team Vygo
Updated over a week ago
What Criteria Is Needed To Make A Strong Password?
Understand how to make a strong, Vygo approved password.
Written by
Team Vygo
Updated over a week ago
SSO Log in Troubleshooting
Use this article to help navigate your SSO log in issues
Written by
Team Vygo
Updated over a week ago