Vygo

Team Vygo

How to update, edit or delete your account. 

Your Account

Learn how to effectively use the Vygo profile availability statuses.

What Is the Availability Status?

Learn how to keep fellow Vygo users up to date with your availability

How Do You Change Your Profile Availability Status?

Learn how to update your account information

How Do I Access and Edit My Profile Information?

How Do I Edit My Email Address?

Learn about the Vygo platform and different institutions.

How Do I Change My Institution?

Editing or Changing Details

How Do I Make a Standout Mentor Profile?

Mentor Profile

A step by step guide on closing your Vygo account.

How Do I Close or Delete My Vygo Account?

Understand when your Vygo account can be suspended or deactivated.

Can Vygo Deactivate or Suspend My Account?

Deactivating or Deleting your Account

Learn how to operate your notification center.

What is the Notification Bell?

Don't miss any important Vygo notifications.

How Do I Manage My Notification Settings?

Troubleshooting your mobile push notifications.

Why Didn't I Get My Mobile Push Notification?

Why Didn't I Get My Email Notification?

Notifications

Troubleshooting the email verification registration process.

How Do I Verify My Email Address?

Troubleshooting the mobile verification process.

How Do I Verify My Mobile Number?

Verification

Learn more about Vygo's five star session ratings

What Are Session Ratings?

A step by step guide on completing a Session Rating

How Do I Complete a Session Rating?

Some helpful tips on how to receive a five-star rating

How do I Receive a Five-Star Rating?

Find out about Session Reviews and how they impact your account

What are Session Reviews?

Have you written a review that needs changing?

Can I Edit A Review That I Wrote?

Reviews and Ratings

How Do I Reset or Change My Password?

Understand how to make a strong, Vygo approved password.

What Criteria Is Needed To Make A Strong Password?

Use this article to help navigate your SSO log in issues

SSO Log in Troubleshooting

Account Security

Find answers and get help from Intercom Support and Community Experts