Your Account

How Do I Change My Institution?

Learn about the Vygo platform and different institutions.

Written by Team Vygo
Updated over a week ago

How Do I Edit My Email Address?

Editing or changing email address.

Written by Team Vygo
Updated over a week ago

How Do I Access and Edit My Profile Information?

Learn how to update your account information

Written by Team Vygo
Updated over a week ago

What Is the Availability Status?

Learn how to effectively use the Vygo profile availability statuses.

Written by Team Vygo
Updated over a week ago

How Do You Change Your Profile Availability Status?

Learn how to keep your mentees updated with your availability status

Written by Team Vygo
Updated over a week ago

How Do I Make a Standout Mentor Profile?

How to create the best mentor profile.

Written by Team Vygo
Updated over a week ago

Can Vygo Deactivate or Suspend My Account?

Understand when your Vygo account can be suspended or deactivated.

Written by Team Vygo
Updated over a week ago

How Do I Close or Delete My Vygo Account?

A step by step guide on closing your Vygo account.

Written by Team Vygo
Updated over a week ago

Why Didn't I Get My Mobile Push Notification?

Troubleshooting your mobile push notifications.

Written by Team Vygo
Updated over a week ago

Why Didn't I Get My Email Notification?

Troubleshooting email notifications.

Written by Team Vygo
Updated over a week ago

How Do I Manage My Notification Settings?

Don't miss any important Vygo notifications.

Written by Team Vygo
Updated over a week ago

How Do I Verify My Mobile Number?

Troubleshooting the mobile verification process.

Written by Team Vygo
Updated over a week ago

How Do I Verify My Email Address?

Troubleshooting the email verification registration process.

Written by Team Vygo
Updated over a week ago

Can I Edit a Review that I Wrote?

Learn how to edit a review that you wrote

Written by Team Vygo
Updated over a week ago

How do I Receive a Five-Star Rating?

Some helpful tips on how to receive a five-star rating

Written by Team Vygo
Updated over a week ago

What are Session Reviews?

Find out about Session Reviews and how they impact your account

Written by Team Vygo
Updated over a week ago

How do I Complete a Session Rating?

A step by step guide on completing a Session Rating

Written by Team Vygo
Updated over a week ago

What are the Session Ratings?

Find out about Session Ratings and how they impact your account

Written by Team Vygo
Updated over a week ago

Can I Edit A Review That I Wrote?

Have you written a review that needs changing?

Written by Team Vygo
Updated over a week ago

What Are Session Reviews?

Learn more about session reviews

Written by Team Vygo
Updated over a week ago

What Are Session Ratings?

Learn more about Vygo's five star session ratings

Written by Team Vygo
Updated over a week ago

How Do I Complete A Session Rating?

Step by step process to complete a session rating

Written by Team Vygo
Updated over a week ago

How Do I Reset or Change My Password?

Keep your Vygo account safe and secure.

Written by Team Vygo
Updated over a week ago

What criteria are needed to make a strong password?

Understand how to make a strong, Vygo accepted password.

Written by Sharna McIntosh
Updated over a week ago