Your Sessions

What is a session and how does it work?

24 articles in this collection
Written by Team Vygo and Sharna McIntosh

Booking a Session

What Is a 1:1 Session?

Learn more about the Vygo platform functionality.

Written by Team Vygo
Updated over a week ago

How Do I Book A Session?

Step by step guide on how to book a session

Written by Team Vygo
Updated this week

How Do I Book An Online Video Session?

Step by step guide to book an online video session

Written by Team Vygo
Updated over a week ago

How Do I Know if I Have to Pay for My Session?

Understanding session fees.

Written by Team Vygo
Updated over a week ago

How To Prepare For A Session

Four easy tips to help you get the most out of your session

Written by Team Vygo
Updated over a week ago

Responding to a Session Request

How Do I Accept A Session Request?

Learn how to accept your session request

Written by Team Vygo
Updated over a week ago

How do I respond to a session request?

The best practice for session response.

Written by Sharna McIntosh
Updated over a week ago

When And How Do I Decline A Session Request?

Step by step guide on how to decline a sesison request

Written by Team Vygo
Updated over a week ago

Changes or Cancellations

How Do I Reschedule A Session?

Step by step guide on how to reschedule a session

Written by Team Vygo
Updated over a week ago

How Do I Cancel A Session?

Step by step guide to cancel your session

Written by Team Vygo
Updated over a week ago

Why Did My Pending Session Request Automatically Decline?

Understanding the pending session request expiration time frames

Written by Team Vygo
Updated over a week ago

What Do I Do if My Mentor or Mentee Does Not Turn Up for Our Session? 

Helpful tips if someone doesn't show for your session

Written by Team Vygo
Updated over a week ago

Group Sessions

What is a Group Session?

Learn more about the Vygo platform functionality.

Written by Team Vygo
Updated over a week ago

How to Create a Group Session

How to Create a 'Group Session' as a Mentor

Written by Team Vygo
Updated over a week ago

How Do I Accept or Decline a Group Session Invitation?

Learn how to respond to your Group Sessions

Written by Team Vygo
Updated over a week ago

Completing a Session

How Do I Record/Complete a Session?

Step by step process to complete your session in the Vygo platform

Written by Team Vygo
Updated over a week ago

Hosting a Session

Introduction to Session Management

7 simple steps to help you excel in your session

Written by Sharna McIntosh
Updated over a week ago

Session Plan: Example

Six easy-to-follow steps.

Written by Sharna McIntosh
Updated over a week ago

How Does a Mentor Get the Most Out of Their Session?

Helpful Tips For Session Preparation

Written by Team Vygo
Updated over a week ago

How Does a Mentee Get the Most Out of Their Session

Helpful tips for your session

Written by Team Vygo
Updated over a week ago

Online Video Sessions

How Does an Online Video Session Work?

Step by step process to start your online video session

Written by Team Vygo
Updated over a week ago

My Camera is Not Working on The Vygo Web App

[Online session] Troubleshooting video room camera issues.

Written by Team Vygo
Updated over a week ago

My Audio is Not Working on The Vygo Web App

[Online session] Troubleshooting audio issues.

Written by Team Vygo
Updated over a week ago

My Audio is Not Working on iOS or Android

[Online session] Troubleshooting video room audio issues.

Written by Team Vygo
Updated over a week ago