Once a Group Session has been approved by the Vygo Technical Support Team, all mentees within the relevant program or subprogram will be sent an email notification informing them of its time, date, agenda and location.
The Group Session will then be available on mentees’ 'Dashboards', as well as on the 'Group Sessions' page under the tab marked ‘Pending’.
STEP 1. To respond to an invitation, mentees need to click ‘I’m Attending’ or ‘I’m Not Attending’.
STEP 2. Accepted invitations will be moved to the 'Group Sessions' page under the ‘Booked’ tab, and will also be available on everyone’s 'Dashboards'.
STEP 3. If a mentee selects ‘I'm Not Attending’, the Group Session will be removed from their 'Dashboard' and will only appear on their 'Group Sessions' page under the tab ‘Other’.
How do you change your Group Session Response?
STEP 1. If you have declined a Group Session request, but your circumstances have changed, and you can now attend, go to the 'Group Sessions' page.
STEP 2. Use the dropdown menu to navigate to the tab labelled 'Other', find the relevant Group Session and change your answer to ‘I'm Attending’.
Note that this action will only work if the Group Session has not yet commenced.
Should you require more help, reach out to Vygo’s Technical Support Team via the in-app support chat. They will be more than happy to assist you!