Completing your platform onboarding

Welcome to Vygo, your dedicated platform for comprehensive academic support!

Whether you're accessing the platform through your university's Single Sign-On (SSO) or registering via email, this guide is here to ensure a smooth onboarding experience.

Onboarding Process

Your journey with Vygo begins immediately after your initial sign-up or login. The first step involves a quick verification process. During this onboarding phase, you'll be prompted to provide responses to specific fields. 

The nature of the information requested varies based on your university, determined by the questions set up by your program manager.

Fields to Complete

The onboarding process involves filling out essential fields designed to customize your Vygo experience and connect you with the most suitable academic support resources. Some common fields you'll encounter include:

Personal Information

  • First & Last Name.
  • Student ID (Internal or External).
  • User Title (Select from options: Student, Alumni, Staff & Industry Expert).
  • Study Start Date.

Course & Study Specific Questions

  • Home/International Student (Specify your status).
  • Education Attainment (Indicate your highest level of education).
  • Study Stage (Select your current stage of study).
  • Areas of Expertise (Choose your academic strengths).
  • Course Information (Specify your enrolled course).

Upon completing these fields, you'll gain access to your Vygo account, where you can further engage with mentors and professionals according to your academic needs.

For visual guidance on completing your platform onboarding, we recommend watching this instructional video.

If you have any questions or require further assistance, feel free to reach out to [email protected].