How Do I Reschedule A Session?

Need to change the date or time of a session? Instead of cancelling and creating a new session request, you can easily reschedule an existing session.

Who can reschedule a session?

• Pending session requests: Only the mentor can reschedule.
• Accepted and booked sessions: Either participant can reschedule.

Rescheduling allows you to update the session date and/or time while keeping the existing session request intact.

How to Reschedule a Session

Step 1: Go to the Sessions Page.

Select Sessions from the top navigation menu.

Step 2: Open the Session.

Select the session you would like to reschedule. Once the session details open, select Modify Session.

Step 3: Notify the Other Participant.

Send a message to the other participant explaining why the session is being rescheduled and outlining any proposed changes.

Step 4: Update the Session Details.

Select the new date and/or time for the session, then select Save.

Step 5: Wait for Confirmation.

The other participant will receive an updated session request. They will need to accept the changes before the rescheduled session is confirmed.

Important Note

A rescheduled session is not confirmed until the other participant accepts the updated session request.